Boutique Hospitality Consulting

Most vacation rental owners and boutique hotel operators make expensive design decisions before they understand how guests actually experience a space. I've been on both sides of that equation — as an owner, innkeeper, and consultant — and I know what works and what costs you reviews, repeat guests, and revenue.

Whether you're launching your first rental or refreshing a property that's underperforming, I offer practical, experience-backed consulting that combines thoughtful design with real hospitality operations knowledge.

All services are available virtually or in person, depending on your location and project needs.

One focused session. A clear action plan. Real results.

Investment: $197–$297

Perfect for vacation rental owners who want an expert second opinion before making costly decisions — or who know something isn't working but can't pinpoint what.

You'll send me your current listing, photos, and a quick intake form. Then we'll meet for a 60–90 minute virtual consultation where I walk through everything: your guest experience, your design, your listing presentation, and your setup. You'll leave with a written action report outlining the top priorities to address — ranked by impact.

What's included:

• Pre-session listing and photo review
• 60–90 minute virtual consultation
• Written action report with prioritized recommendations
• One follow-up email for questions after you've reviewed the report
• Bonus: A signed copy of So You Think You Can Run a B&B?! — my book on real-world hospitality, shipped to you

Ideal for: New vacation rental owners, hosts who want a listing refresh, anyone who's plateaued on reviews or bookings.

Complete design and operations guidance from concept to ready-to-book.

Investment: $750–$1,500

For owners launching a new vacation rental or doing a meaningful refresh of an existing property. This is a comprehensive, guided process — not a single call. We work together over two to three sessions to develop a design direction you can actually execute, along with the operational foundation that turns first-time guests into return guests.

Available virtually or in person (travel considered for select projects).

What's included:

• Detailed intake and property assessment
• Two to three working sessions (virtual or in person)
• Space planning and room-by-room recommendations
• Furniture and décor direction with sourcing guidance
• Mood board to guide your selections
• Amenity checklist tailored to your property and guest profile
• Guest experience review — arrival through checkout
• Summary document with all recommendations
• Bonus: A signed copy of So You Think You Can Run a B&B?! — my book on real-world hospitality, shipped to you

Ideal for: New vacation rentals, property refreshes, guest house conversions, owners preparing for a renovation.

Hands-on, start-to-finish hospitality consulting for serious property owners.

Investment: Custom — contact for a project quote

For boutique hotel owners, inn operators, and vacation rental investors undertaking significant renovations or repositioning projects. This is the level of service I provided at Saratoga Inn and Majestic Inn — full design direction, contractor collaboration, phased implementation, and ongoing consulting throughout the process.

Every project is scoped individually based on your property, timeline, and goals.

What this can include:

• Full design direction and space planning
• Concept renderings and finish selections
• Furniture, fixture, and equipment recommendations
• Contractor coordination and site visits
• Phased implementation planning
• Operational and guest experience strategy
• Ongoing consulting through project completion

Ideal for: Boutique hotels and inns, significant renovation projects, property repositioning, hospitality investors. 

Not sure which option is right for you?

Start with a conversation. Send me a message with a quick description of your property and where you are in the process, and I'll point you in the right direction.

I work with clients across the country — virtually and, for the right projects, in person.